The Trust for Social Achievement’s organizational values and standards of professional behavior are central to our mission.  Our success is linked to the trust placed in us by our partners, constituencies and the wider community.  In order to preserve that trust, the directors, employees and volunteers of TSA (“TSA members”) abide by a code of conduct and have adopted core organizational values to help guide our work.

Organizational Values

TSA members will:

  • Act with integrity and professionalism
  • Exercise collaboration and respect for others
  • Strive toward continuous innovation and learning

Standards of Professional Behavior

To ensure integrity and fairness in our work, the TSA has adopted a code of conduct, which defines our standards of professional behavior.  These include:


TSA members are expected to commit themselves to ethical and professional conduct.

TSA members, their family members, grantees and third parties must comply with all applicable laws of the Republic of Bulgaria, and all other countries in which they transact business, and must conduct their affairs in accordance with the highest ethical principles.

TSA members will also observe confidentiality, which means that they shall not divulge, disclose, provide, or disseminate confidential information (as defined).

Avoidance of conflicts of interest

To uphold the highest standards of professional integrity, we observe strict rules to avoid conflicts of interest.  These include:

  • Political Parties:
    • The TSA shall not fund nor knowingly enter into transactions with political parties.  TSA members must only carry out political activities in a private person capacity.  TSA members who wish to run for political office must first submit their resignation to the TSA.
  • Family:
    • Family members of TSA members may not obtain compensated employment or directorship positions with the TSA.
  • Unpaid labor:
    • TSA members shall not perform volunteer services for grantees or beneficiaries of the TSA, and shall inform the TSA before performing volunteer services for donors of the TSA.

In some instances, the board of directors may vote to allow for the following transactions.  In this case, they must win a 2/3 majority, and any director that gives rise to the conflict of interest must abstain from voting:

  1. Family members, close associates and significant service providers (as defined);
  2. Former TSA directors and executive officers, for a period of up to 2 (two) years after their separation from the TSA;
  3. Business interests of TSA members, family members, and former TSA directors and executive officers, the latter two for a period of up to 2 (two) years after their separation from the TSA;
  4. Organizations or individuals that are, or have been at any time during the 3 (three) years preceding the transaction, donors of the TSA.

Avoidance of gifts and entertainment

To ensure its own objectivity in decision-making processes, the TSA has adopted strict rules governing gifts and entertainment.  These include:

  • The TSA and TSA members shall not accept personal gratuities, gifts, entertainment, or other products or services that exceed nominal value, nor cash of any value, from any party having or seeking to have a business or donative relationship with the TSA.
  • TSA members shall not provide extravagant or excessive entertainment to any party having or seeking to have a business or donative relationship with the TSA.

Compliance with TSA policies

TSA members must disclose to the TSA any existing or potential conflict of interest as soon as it becomes known to them.  Similarly, grantees and significant service providers must also disclose any potential conflicts of interest to the TSA.

To ensure compliance, TSA staff members annually sign a conflict of interest disclosure statement, and upon signing a grant or service agreement with the TSA, grantees and service providers shall also be asked to sign a conflict of interest disclosure statement.

Duty to disclose

Whenever a TSA member, grantee, service provider, or major donor is uncertain whether its conduct would be illegal or inappropriate, or would give rise to a conflict of interest or the appearance of such, that person should consult with the TSA’s chief compliance and monitoring officer at

Additional contact information is provided in the TSA’s code of conduct.

Reporting a problem

Whenever a TSA member, grantee, service provider, or donor has ethics concerns regarding possible violations of the TSA’s ethical principles, laws and regulations, accounting and auditing issues, or fraud, that person must report the matter to the TSA’s chief compliance and monitoring officer. For further instructions please see our “Report a problem” section.

TSA`s Code of Conduct

TSA’s Child Protection Policy

TSA`s Privacy Policy